AWARDS

Awards

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2024 BEST Medium-Sized Business Service Provider

In a recent study published by WirtschaftsWoche, conducted in collaboration with the market research institute ServiceValue, ehotel® was named the leading mid-sized business service provider in the hotel portal category.

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2024 Swiss B2B Award: 1st Place Customer Satisfaction

ehotel.ch has been awarded the “Swiss B2B Award 2023.” This award recognizes excellence in customer satisfaction, customer service, and value for money. It is based on a customer survey that gathered over 500,000 opinions from decision-makers regarding 1,142 companies across 94 industries.

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2024 Statista | Focus Business: Growth Champion 2024

The news magazine FOCUS, in collaboration with the independent research institute Statista, has honored ehotel AG as one of the 500 fastest-growing companies in Germany for the year 2024.

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2023 – Top Online Contract Completion 2023

ehotel® has received outstanding recognition for its top-notch online contract completion in the “Hotel Booking Portals” category. This underscores ehotel’s success in delivering a seamless booking experience and ensuring customer satisfaction.

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2023 – BEST Online Portals – 1st Place in the ‘Hotel Booking/Comparison’ Industry

The award from Handelsblatt confirms ehotel® as a leading hotel booking platform. In a consumer survey, over 39,000 customer opinions were evaluated across 297 online portals in 26 categories. The result: ehotel® achieved 1st place in the ‘Hotel Booking/Comparison’ category.

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2023 – DtGV App Award: ehotel® App Affirms Leadership in Business Travel Segment

ehotel® has once again reinforced its market-leading position by securing the “DtGV App Award 2023.” This accolade underscores ehotel®’s unwavering commitment to quality, efficiency, and innovative services, meticulously tailored to meet the demands of process-driven companies with business travel needs.

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2023 – Study certifies ehotel® app very high added value

In the study “mobile apps with added value” conducted by ServiceValue GmbH on behalf of the Süddeutsche Zeitung, the app of the digital hotel booking platform ehotel® was awarded the distinction of “very high added value” – thus reaching first place in its industry category of hotel portals.

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2023 – BILD honors ehotel for outstanding customer satisfaction

In the recent study “Germany’s Customer Favorites”, conducted by ServiceValue in collaboration with BILD newspaper, the importance of customer satisfaction for market success was clearly emphasized. ehotel® stood out in this context and achieved the coveted rating of “VERY HIGH Overall Satisfaction”.

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2023 – Fairer than the competition: ehotel® honoured for top conditions

There are no hidden conditions at ehotel®. The hotel booking portal company from Berlin offers customers transparency and fairness in all sectors as a matter of principle.

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2023 – Top Medium-Sized Businesses Employer

ehotel AG is one of Germany’s top medium-sized employers 2023. ehotel® can feel honored to be counted in the study by FOCUS in cooperation with research partner FactField GmbH for the fifth time in a row.

 

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2023 – Employer of the future


ehotel AG have successfully passed the comprehensive analysis process for Germany’s largest business magazine DUP UNTERNEHMER and the innovation institute DIND. ehotel® is proud to be part of the leaders of German medium-sized businesses.

 

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2022 – Most Trusted Hotel Booking Solution Provider Platform


ehotel®, features some of the most advanced and unique companies in their eld. These companies, their stories, and their exceptional leadership have established their dominant position in the market. Their services, exceptional support, and benchmark standards make them highly reputed, inspiring the whole industry.

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2022 – Deutschland Test: Top Deal

Which providers can offer customers a good deal? This was investigated by ServiceValue in cooperation with DEUTSCHLAND TEST for the study Smart Shopper 2022. ehotel.de was awarded with DEUTSCHLANDS TOP DEAL.

 

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2022 – World´s Best Companies to Work for

World´s Leaders has recognized the most effective workplaces and has talked with dedicated Leaders to raise awareness about their efforts to make the work place an abode improvement and growth.

 

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2022 – ehotel® is Service Champion 2022 with top ranking among Hotel Booking Portals

Service that inspires customers: In the “Service Champions 2022” study conducted in cooperation with DIE WELT, the digital platform ehotel® was named Number 1 in the “Hotel Booking Portals” sector.

 

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2022 – SZ confirms high added value of the ehotel® app

With the ehotel® app, however, customers receive a high added value: Süddeutsche Zeitung newspaper confirmed this for the second time in its survey conducted in cooperation with the analysis institute ServiceValue. The ehotel® app allows customers to access the same popular all-round service they are used to from the hotel booking portal via smartphone.

 

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2022 – Platinum award: ehotel® in ‘club of the best’


For the fourth time, ehotel® has achieved platinum status across all industries. In order to meet its own high standards, ehotel® once again voluntarily submitted itself to the “Club of the Best” quality review, an evaluation study that assesses the service management quality of best-in-class companies. Successfully.

 

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2021 – German Customer Awards 2021: ehotel® is Industry Champion

From the very beginning, ehotel® has focused on providing the best customer service, and has now once again excelled in one of the largest Germany-wide rankings in the categories customer satisfaction, customer service and value-for-money: With this award, ehotel® continues its success story as industry champion in customer service in the hotel booking portal category.

 

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2021 – WirtschaftsWoche confirms high level of customer trust

One of ehotel’s particular strengths is customer service. The award “high level of customer trust” by WiWo shows how well the high standards ehotel® sets for itself are received by customers. As in previous years, ehotel® reliably reached the top 5 in the hotel booking portal industry

 

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2021 – Renowned Business Award: ehotel is Innovator 2021

Renowned Business Award: ehotel® is Innovator 2021. ehotel® has now been awarded as Innovator 2021 by the entrepreneur portal “Die Deutsche Wirtschaft”.

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2021 – FOCUS MONEY ranks ehotel® among the “Best on the Web”

As a hotel booking portal, ehotel® strives to provide top-quality service and the highest level of customer satisfaction. The latest study by FOCUS MONEY magazine in cooperation with ServiceValue, one of Germany‘s leading analysis institutes, shows how right the Berlin-based company is in relying on these factors: Once again, ehotel® exceeded the average and received top scores.

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2021 – Satisfied customers: ehotel® among ‘Digital Champions’ 2021

Receiving the award of ‘Digital Champion’ 2021 by the German daily newspaper Die Welt in cooperation with the analysis institute ServiceValue is just another confirmation that ehotel® is on a successful track.

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2021 – “Recommended by customers”: ehotel® excels in a Focus Money survey

In a recent study by the business magazine Focus Money in cooperation with the analysis institute ServiceValue, ehotel® excelled over other hotel booking portals, achieving the highest recommendation rate.

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2021 – FOCUS MONEY Top App: ehotel® app praised for its user friendliness

FOCUS MONEY magazine examined this in collaboration with the analysis institute ServiceValue. In the hotel booking portal category, ehotel® ranked far above average in terms of user friendliness, receiving the award for “top app”.

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2021 – Germany’s Favorites: ehotel® achieves top rating

To find out which companies have the highest standing with their customers this year, Germany’s largest daily newspaper BILD once again conducted a consumer survey. ehotel® impresses with a very high level of customer satisfaction, thus building on its succes in the previous year.

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2021 – ehotel®: best service provider 2021

The study “Best SME Service Providers 2021” asked roughly 12,700 decision-makers, users and buyers from different companies to choose their preferred service providers in 44 industries. ehotel® is far ahead of the competition as best medium-sized service provider in the industry for the third time in a row.

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2021 – ehotel® ranks No. 1 in customer satisfaction

The renowned German newspaper Die Welt conducted a study to find out which companies do particularly well when it comes to satisfied customers in terms of buying, booking and contract closing. ehotel® is the clear front runner in online bookings!

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2021 – Officially confirmed: The ehotel® app offers high added value

With the rating “high added value”, the ehotel® app is well above average in its market category in 2021. The study examined a total of 669 apps from 66 categories. ehotel® recognized the digital trend early on.

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2021 – High customer loyalty: ehotel® receives FOCUS MONEY award

A current study by ServiceValue, one of Gerany’s leading market research institutes evaluated 698,472 customer ratings to determine which companies are most successful in retaining customers. ehotel® received the rating “high customer loyalty”.

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2021 – ehotel® in “CLUB of the BEST” as Platinum Service Champion

For the third time, the hotel booking platform ehotel® impresses with its excellent customer service in Germany’s largest service ranking, conducted by the analysis and consulting company ServiceValue in cooperation with Die Welt newspapern strategies.

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2021 – 10 Most Admired Companies of The Year 2021

ehotel® is one of the “10 Most Admired Companies of The Year 2021”. The us-magazine The CXO Fortune honors the Berlin-based company’s innovative hotel booking service for business travelers.

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2021 – TOP100: ehotel® among Germany’s most innovative medium-sized businesses

The innovative strength of ehotel® has now been scientifically proven successful. The hotel booking platform convinced an expert jury for the fourth time in a row that the innovations at ehotel® are the result of conscious decisions and modern strategies.

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2021 – Leader in online Integrated Hotel Booking Solution

The Tyconn Success recognizes ehotel® for its innovative meta-search technology. The automated solution offers considerable added value in the travel industry. Learn more about ehotel® in the following article:

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2021 – FOCUS BUSINESS once again names ehotel® “Top Employer SME”

2020 has been a year that presented companies and their employees with enormous challenges. In these extraordinary times, the open management, good communication structures and pleasant working atmosphere of ehotel® have proven themselves particularly successful.

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2020 – CEO Views is placing a spotlight on ehotel® and CEO Fritz Zerweck

The international business magazine The CEO Views is currently featuring the story of ehotel® and the special role CEO of Fritz Zerweck in an illuminating portrayal of the pioneering work of the hotel booking platform and it’s CEO’s drive for innovation.

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2020 – top position in Germany´s consumer trust ranking

Every year, WirtschaftsWoche, Germany’s leading business magazine, publishes a customer
satisfaction ranking conducted in cooperation with the consultancy and analysis firm ServiceValue. Among the hotel booking portals, ehotel placed in the top 5 once again, thanks to its excellent customer service.

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2020 – ehotel® is one of Germany’s favourites in 2020

Every year, WirtschaftsWoche, Germany’s leading business magazine, publishes a customer
satisfaction ranking conducted in cooperation with the consultancy and analysis firm ServiceValue. Among the hotel booking portals, ehotel® placed in the top 5 once again, thanks to its excellent customer service.

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2020 – top position in Germany´s consumer trust ranking

Every year, WirtschaftsWoche, Germany’s leading business magazine, publishes a customer
satisfaction ranking conducted in cooperation with the consultancy and analysis firm ServiceValue. Among the hotel booking portals, ehotel placed in the top 5 once again, thanks to its excellent customer service.

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2020 – 10 Best Service provider 2020

CIO Bulletin votes ehotel® into the top ten best service providers 2020. The international leadership platform for business and information technologies CIO Bulletin not only serves as an excellent source of information for entrepreneurs, it also promotes the exchange of information among decision-makers.

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2020 – ehotel® chosen as an innovation champion 2020

Letting go of the old and daring to try something new. For the fourth time, ehotel® has landed
among the top innovators. The services we offer streamline our customers’ administrative processes. We are not only a hotel booking platform, we are also as a service provider and market observer. 

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2020 – ehotel® recommended by customers!

In cooperation with Focus Money, ServiceValue has carried out a broad-based study on the recommendation behaviour of customers. The result: ehotel customers are very satisfied and recommend the hotel booking platform to others. ehotel® receives the top award high recommendation in 2020 again! 

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2020 – Top grade in customer satisfaction

The study shows that customer satisfaction should not be underestimated, because only those who feel that they are in good hands at an online platform will come back. At ehotel, customer service has been one of the company’s top priorities right from the start …

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2020 – ehotel is Digital Champions

The Digital Champion 2020 award confirms the company’s proximity to customers on a digital level. It shows that our customers are satisfied with us and that …

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2020 – WirtschaftsWoche: Best SME service provider

This year, ehotel outperforms the competition and ranks first above all other hotel booking portals. For the third time, the magazine WirtschaftsWoche, together with the analysis specialists from ServiceValue, asked Germany’s …

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2020 – Focus Money: ehotel distinguished for most customer-friendly app

At ehotel, customers come first – whether in terms of our service, developing the booking system or, of course, programming the app. It’s not just the customers themselves that appreciate this: Focus Money magazine has tested value-adding apps …

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2020 – ehotel is promoted to the “Club of the Best for Verified Customer Service”

Customer service is one of ehotel’s strengths – and that is not a claim, but something that has been tested and confirmed by the analysis and consulting firm Service Value in collaboration with the newspaper Die Welt and the Goethe University in Frankfurt am Main. In Germany’s largest service ranking …

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2020 – CEOviews ranks ehotel as one of the “Hot Brands of the Year 2020”

CEOviews magazine, which tracks the news and trends in the technology and IT industry, has named ehotel one of the most exciting brands of the year. Decisive factors for this distinction are most certainly ehotel’s unique meta-technology and its comprehensive customer service.

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2020 – Focus Money awards ehotel for highest customer satisfaction levels

In some companies the customer is king, in others, such as ehotel, customers are treated as equals in order to understand their individual wishes and concerns and to provide them with optimal support. And it works out. Focus Money magazine confirms the customer-oriented course of the hotel booking platform

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2019 – ehotel voted excellent employer by focus business and kununu

For the third time, business magazine FOCUS-BUSINESS and employer ranking platform Kununu have ranked the “Top Employers – SME” in Germany and ehotel is there!

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2019 – ehotel in the US Top 30 special companies

The US magazine eager to see how ehotel, as the “next generation” of booking platforms, continues to develop its technology and grow its customer base through multinational corporations in Europe, Asia and the Americas.

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2019 – The German Customer Award 2019 goes to ehotel®

At ehotel, customers always come first and this does not go unnoticed: The German Association for Consumer Studies (DtGV) has confirmed this with the German Customer Award 2019 for “outstanding customer service” that has been given to the dedicated hotel booking portal – which, incidentally, the customers decided …

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2019 – Gold for the service of ehotel

In Germany’s largest ranking of service providers, ehotel customers were impressed by our excellent services, and therefore our hotel booking portal has received the 2019 award as Service Champion. We are particularly pleased about this top ranking, because customer satisfaction is always our main focus …

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2019 – Customers express a great deal of trust in ehotel

A survey by the magazine WirtschaftsWoche shows that ehotel enjoys a high level of customer trust and will be ranked as one of the top 5 hotel booking portals in 2019. Success that the company has garnered via transparency and excellent service …

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2019 – ehotel recommended by customers!

In cooperation with Focus Money, ServiceValue has carried out a broad-based study on the recommendation behaviour of customers. The result: ehotel customers are very satisfied and recommend the hotel booking platform to others. 

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2019 – Digital champion in customer enthusiasm!

ehotel is the winner of the hotel booking portals! In cooperation with “Die WELT”, ServiceValue has tested providers from 144 industries for their digital customer enthusiasm. The result: the hotel booking platform ehotel can inspire customers at it best in the hotel reservation!

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2019 – ehotel is Top-Innovator 2019!

The award for Germany’s most innovative SMEs! For the third time now, we have made the leap into the innovation elite and and strengthen our position in the business travel segment.

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2019 – ehotel – one of the 50 fastest growing companies of 2019

ehotel offers an outstanding corporate customer service in the business hotel reservation. As a full-service provider ehotel made the leap into the top 50 of the fastest growing companies of the year 2019.

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2019 – Focus Money: Top App – recommended by users!

The “ehotel Hotel Booking Platform” app from Berlin-based ehotel AG is awarded as “Top App” in the category of hotel portals in the “Most Customer-Friendly Apps 2019” survey conducted by FOCUS-MONEY and the market research institute ServiceValue.

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2019 – WirtschaftsWoche: ehotel is TOP Service provider for medium-sized businesses

On behalf of WirtschaftsWoche the market research institue ServiceValue asked more than 9,000 decision-makers, buyers and users of medium-sized companies about 356 service providers. The result: ehotel …

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2019 – “Die WELT”: Club of the Best in Certified Customer Service

The results of the audit confirm that ehotel AG lives customer orientation, that structures and processes are implemented and aligned in a service-oriented manner and that customers notice the quality of service.

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2019 – ehotel is top employer for medium-sized businesses 2019!

The hotel booking platform ehotel was awarded for the first time by Focus-Business with the title “Top Arbeitgeber Mittelstand 2019”. The Berlin-based company convinced in the independent data collection of Focus-Business …

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2018 – ehotel is the champion of the hotel portals again!

Once again ehotel won the service survey of hotel portals 2018 with incomparable quality standards due to service performance and booking offers. More than half of the analyzed test bookings within the survey period offered access to the lowest rates.

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2018 – ehotel is one of Germany’s most innovative SMEs!

The fifth German SME summit honored ehotel as one of the “TOP innovators 2018”. The company’s strengths are its continuous and successful innovation processes as well as an agile mentality.

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2018 – DtGV Service Award

The hotel booking platform ehotel was awarded the Service Award 2018 by the German Agency for consumer studies (DtGV)! The Berlin-based company convinced the jury in the “Transparency” category in the segment of booking and comparison portals. ehotel is one of the top 5 winners.

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2018 – Innovation Award-IT

Initiative Mittelstand gives the INNOVATION AWARD-IT 2018 to particularly innovative IT solutions with high benefits for the medium-sized companies. The professional jury awarded the ehotel AG in this category with the predicate BEST OF 2018.

2018 – German Excellence Award 2018

The hotel booking portal ehotel® has received another distinction: the Berlin-based company was awarded with the German Excellence Award 2018. ehotel® was able to convince the jury as a top performer in the category “Digitalization – Services”.

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2018 – IT Leaderbord

ehotel® is qualified for the IT Leaderboard 2018 of the Initiative mid-sized sector! As the technology leader for hotel bookings, ehotel AG will once again enter the competition in 2018 to offer the best innovative solutions for medium-sized companies.

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2018 – Initiative mid-sized Sector

As a member of the Initiative mid-sized sector, ehotel AG is part of a community of medium-sized companies with similar interests and goals, for example in the field of digital transformation and enhancing competitiveness. With its efficient IT solutions, the hotel booking portal is providing important impulses …

2017 – Global Excellence Award – Hotel Booking Site of the year

The 2017 German Enterprise Awards have been designed to recognize and celebrate the achievements made by the innovative firms and individuals from their respected industry. The progress in digitalization of booking processes made by ehotel AG …

2017 – German Business Excellence Award

Among the ten tested hotel portals, ehotel® was awarded with top scores in the categories Prices, Transparency and Booking Convenience. ehotel® emerges as the test winner from the study with the quality rating “very good”.

 

2017 – German Business Excellence Award

The 2017 German Enterprise Awards have been designed to recognize and celebrate the achievements made by the innovative firms and individuals from their respected industry. The World Wide Business Review …

2017 – E-Business Best List

The innovative ehotel® IT-Solution convinced the jury and belongs to the top group of the INNOVATIONSPREIS-IT this year´s. The Initiative Mittelstand selected especially innovative solutions, which make companies fit for a successful digital future.

2016 – Study of hotel portals puts ehotel® first, exceeding criteria across the board

ehotel® has once again been declared the winner in the annual German Institute for Service Quality (Deutsches Institut für Servicequalität, DISQ) study: “… The portal offers the best mix of service and conditions.

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2015- top scores by Germany’s foundation for product testing (Stiftung Warentest) 09/2015

ehotel® achieves top marks for the hotel search, cancellation of reservation and user data in the comparison test of Stiftung Warentest, September 2015.

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2015 – Winner in the 2015 study of hotel portals – Germany’s best hotel portal

eHotel® was the overall winner of the 2015 study of hotel portals and, as in 2013, again the best hotel portal in Germany. On behalf of the news channel N-TV, independent testers of the German Institute for Service Quality (Deutsches Institut für Servicequalität) …

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2014 – German Fairness Prize

ehotel® received the German Fairness Prize (Deutscher Fairnesspreis) from the German Institute for Service Quality (Deutsches Institut für Servicequalität, DISQ).

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2013 – Winner in the 2013 study of hotel portals – Germany’s best hotel portal

ehotel® was the overall winner in the 2013 study of hotel portals as well as the 2013 service champion fort he German Institute for Service Quality (Deutsches Institut für Servicequalität, DISQ).

2011 – Service study of hotel portals (“Servicestudie Hotelportale”) test of 9 portals

“… The hotel portal was especially convincing in the category of contact, being the only company to offer a call-back function. Fast access to the comprehensive hotels information simplified the search. In addition, the company achieved full points in areas of booking and safety…”

2011 – Service study of hotel portals (“Servicestudie Hotelportale”) top email service

“… ehotel achieved the second best result with an excellent degree of activity. All inquiries were answered—and within an average of just under two hours. The answers were personalised and the content understandable. Additionally, ehotel contact details were mentioned for further communication… “

2010 – “Reise-Preise.de” travel awards website test of 10 portals

“…very good selection in Europe, cost comparison with 53 providers, call-back and chat functions, good cancellation conditions…”

2010 – IT best list

“…customer advantages include the characteristics of being transparent, time-saving, offering good data protection, cost-saving, as well as its international offering….”

2010 – The most innovative companies in the SME sector

“… This intuitive web-based solution offers transparency and a clear control process. As a result, effort is reduced in the user process…”

2009 – The most innovative companies in the SME sector

“… As pioneering technology providers, ehotel was praised for its total compliance with the OTA (Open Travel Alliance) standard of data communication….”

2008 – Lothar Späth awards ehotel with seal of approval

“… ehotel AG services were honoured in the categories of innovation-friendly top management, innovation climate, innovative processes and organisation…”

2007 – “ComputerBild” publication test of 11 portals

“…detailed descriptions with many photos….”

2006 – Perfect vacation (“Urlaub perfekt”) test reviews

“…always worth a click, especially for fans of North American travelling…”

2006 – Intelligent travelling (“Clever reisen”) test of 8 portals

“…if you are travelling, you want to travel well and cheaply. Third place goes to ehotel…”

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